Patient Texting

The patient experience doesn't just start at check-in and end at discharge. Now, you can send automated text reminders well before procedures and chat with patients directly.

Create & send unlimited messages

Set what type of patients receive which messages

Set auto-response rules

Set auto-flagging of patients based on responses

Live chat directly with patients via text message

Active & passive opt-in options


Custom messages. Automated delivery.

Communicate with patients effectively and efficiently. From pre-op reminders to post-op check-ins, automated text messages reduce cancellations and no-shows while increasing patient satisfaction through valuable engagement.


Set rules for who gets which messages and when.

Schedule and tailor your messages to each of your patient segments with smart configurations based on anesthesia type, procedure, physician, and more. Casetabs ensure the right messages get to the right patients to maximize patient engagement.


Easily manage and auto-flag patient responses

Create rules that auto-flag patient responses and automatically notify your staff of critical patient responses. Our Triage page helps you manage all flagged responses, triage issues, and track who's handling the issue so you can attend to all your patients' needs.


Live chat directly with patients

Our 2-way SMS platform allows you to send and receive direct messages so that you can chat with patients in real-time. Reduce call volumes and communicate with patients the way they prefer.